Prior notice is now a requirement for all accredited courses, all QCF courses must be registered in advance

17 October 2013 in Classroom Training, First Aid, Instructor, QCF

Zemanta Related Posts ThumbnailTo meet the new standards all QCF courses must be registered in advance to provide the Awarding Organisation with the opportunity to arrange to visit your class for quality assurance reasons, this does not mean that you are going to be visited regularly but we do have to keep and provide an up to date record of all  accredited classes being run on any given day.

  Our system makes this a straightforward process for you, all you need to do is set up the classes through your instructor dashboard at least 5 working days prior to your planned course date, if you have been approved to deliver courses they will automatically be registered with the Awarding Organisation via our system.
This applies to all courses whether they are in-house, closed or open courses.

If you receive a booking for a course at short notice for example if you have a client that wants a course the next day this is OK but you must contact us by telephone during working hours or by email if it is after 5:00pm.

If you forget to register a course or make a mistake the same applies, you must email us to let us know immediately.  If you need to cancel a course that you have registered whenever possible this must be done  through your instructor dashboard before the planned course date to keep the records straight.  If no-one turns up for the course or if it is a last minute cancellation please call us or if it is outside normal working hours email us so that we can pass the information onto the Awarding Organisation.

The maximum number of learners allowed on any First Aid Course is 12 if you turn up to deliver training and find that 13 candidates are present you must contact us immediately (before you start to deliver training) we may be able to arrange for a reasonable adjustment through the Awarding Organisation, there are no guarantees and this type of adjustment can only be approved by the Awarding Organisation, if you fail to notify us in time you will need to ask the additional learner to leave the course as they will not be certified, this is not an invitation to add extra candidates to your courses, it is for extenuating circumstances only, so please ensure that you always inform companies that 12 is the maximum and that you never advertise more than 12 places per course.  Please be aware that if this situation occurs it will be flagged by us and the Awarding Organisation.

The External Quality Assurance visit that any of our tutors may receive can be done in many ways, they may want to come to watch you teach, they may ask for paperwork or it may be a telephone interview, they may ask us to provide copies of your records, this is why we highly recommend that all course paperwork is uploaded to every class not just the Assessment Packs and Learner Evaluations.  All course paperwork must be stored in accordance with the Data Protection act and made readily available to ProTrainings and Highfield when requested.

If you have any questions, please contact us before you make a mistake.  Errors on QCF can lead to the Awarding Body refusing certificate issue.

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